Terms & Conditions

Welcome to Luna.
 By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase or using our services.

 

 

1. General

This website is operated by Luna. Throughout the site, the terms “we”, “us”, and “our” refer to Luna. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions, including any additional policies referenced here.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Changes will be effective upon posting on the website.

 

 

2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your state or country, or

  • You are using the site under the supervision of a parent or legal guardian

 

 

3. Products & Availability

  • All products displayed on Luna are subject to availability.

  • We make every effort to display product colours and details accurately, but actual colours may vary slightly due to screen settings and natural fabric variations.

  • As many of our garments are handwoven and crafted in small batches, minor variations are natural and part of the product’s character.

 

 

4. Pricing & Payments

  • All prices are listed in INR unless stated otherwise.

  • Prices are subject to change without prior notice.

  • We reserve the right to refuse or cancel any order if incorrect pricing or product information is displayed due to technical errors.

Payments are processed securely through our payment partners. Luna does not store your payment information.

 

 

5. Orders & Acceptance

  • Once an order is placed, you will receive an order confirmation email.

  • This email does not guarantee acceptance of the order.

  • We reserve the right to cancel or limit quantities per order at our discretion.

 

 

6. Shipping

Shipping timelines, charges, and delivery details are outlined in our Shipping Policy.
 While we strive to dispatch orders promptly, delivery timelines may vary due to external factors beyond our control.

 

 

7. Returns & Exchanges

Please refer to our Returns & Exchange Policy for complete information.
 All return or exchange requests must meet the eligibility criteria mentioned in the policy.

 

 

8. Intellectual Property

All content on this website — including text, images, designs, logos, and graphics — is the property of Luna and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written consent from Luna.

 

 

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with or disrupt the website’s functionality

  • Attempt to gain unauthorized access to any part of the website or its systems

Any misuse may result in restricted access or legal action.

 

 

10. Limitation of Liability

Luna shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law.

Use of our products and services is at your own discretion and risk.

 

 

11. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. Luna is not responsible for the content, accuracy, or policies of third-party sites.

 

 

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Ahmedabad, Gujarat.

 

 

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

Email: info@lunaonyou.com
Business Name: Luna Lifestyle